Salespeople

Rep Report Card

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  • The Rep Report Card page displays metrics for a single selected salesperson on your team.
  • Cards can be dragged into your preferred order.
  • Cards are filterable by Account, Opportunity and Touchpoint Date.

Touchpoint Type Selector

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  • Use this drop-down menu to select which touchpoint types should be considered to include in the salesperson metrics.
  • The report card will remember which statuses you select for a given salesperson, and use the same selection on future visits.
    • Note: this is stored locally in your browser, which means your selections will not be persisted across devices or to other members of your team.

Include Bids

  • Toggle on “Include bids” to include metrics for all outgoing communications by a salesperson.

Metrics Reference

The Rep Report Card page provides cards for each of the metrics below.

MetricDescription
Accounts engagedCount of accounts where any person engaged with this salesperson.
Total engagementsCount of total engagements by this salesperson (may include more than one per person). Excludes any engagements from your own team.
People engagedCount of people who engaged with this salesperson. Excludes any people from your own team.
Deal contacts engagedCount of people who engaged with this salesperson and have been in the buying group for any opportunity. Includes buying group associations via both CRM contact roles and Upside's healed buying groups. Excludes any people from your own team.
Opportunities influencedCount and total amount of opportunities influenced by this salesperson.
Won opportunities influencedCount and total amount of won opportunities influenced by this salesperson.
Opportunities created post-engagementOpportunities created after engagement by this salesperson.
Opportunities influenced in-cycleCount and total amount of opportunities influenced by this salesperson during their active cycle
Accounts activatedCount of accounts that had no engagement at any time prior to engagement with this salesperson.
Accounts reactivatedCount of accounts that had no engagement for 90 days prior to engagement with this salesperson.
Accounts engaged outside opportunity cycleCount of accounts where all engagements happened while no matching opportunity was open.
Active daysNumber of days the salesperson was active, showing engagement activity over time.

Rep List View

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  • The Rep List View page displays a list of all salespeople, to help you more easily find and compare sales metrics across individuals.
  • You can filter the results by using the header of any of the columns and select/deselect the visible columns and metrics.
  • You can click on anyone’s name to view more details.

Special Table Functions

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  • Save as new view - Saves current columns and filters as a “view”
  • View dropdown - Select saved views to apply
  • Share view - Use share button to share current view or saved views as a URL